Customer Testimonials
Best Auto Repair Shop Reviews
in Wauwatosa, WI
On the way to work with all of the construction going on I got a flat tire. I was so stressed, late to work, and knew I needed to pick my kiddos up from daycare by the end of the day. As I was waiting for roadside assistance I looked around at auto places, and saw all the amazing reviews for Kusch’s! From the moment I called Drew was immensely kind and helpful. As soon as I arrived I was greeted with a smile, and offered a free loaner car so I could get to work quickly. I was texted by noon an update about my car, and they even offered to do an oil change, so grateful that they checked my oil as it was very low. They had my car ready by 3pm for me to pick up. Out the door with an oil change and patching my tire, it cost about 170$ which to me was incredibly reasonable. Thank you to Drew, Vinny, the very kind front desk man, and everyone for your warm, kind, and efficient service!!!!!
Response from the owner:We’re glad the oil change and tire patch fit your needs and budget. Thanks for sharing your experience, Jennifer!
All the reviews about "friendly and helpful staff", reliability and transparency is correct. These guys are truly the best, and I suggest anyone goes here.
Response from the owner:We appreciate you pointing out what we strive for every day, which is friendly service, reliability, and transparency. Thanks for spreading the word!
Great local auto shop, really knows their stuff, and always done in a timely, polite, and respectful manner. Never had any issues in the several years I've been going here.
Response from the owner:Knowing that our work is done in a timely, polite, and respectful way is exactly the experience we want every customer to have. It’s great to hear we’ve earned your trust over the years, Samuel.
No longer emissions testing
Response from the owner:Hello Schmuel, thank you for your feedback. We understand the inconvenience and appreciate your note. At this time, we no longer offer emissions testing services. We will update our customers if anything changes, and we appreciate your patience.
