Customer Testimonials
Best Auto Repair Shop Reviews
in Wauwatosa, WI
Phenomenal service here. The prices are fair, they offer a loaner so I can still get to work. Not only that, but they remember me when I call and which cars I'm associated with. They leave detailed notes on their bills and in their computer system, so I know they are on top of whatever is going on with my car. Vin is so kind and friendly.
Response from the owner:Jasmine, we really appreciate you noticing the details we try to keep track of, especially with your cars. Vin will be happy to hear your kind words! Thanks for trusting us with your service needs.
This is going to be my go to shop for sure. As a woman I felt completely comfortable and was never talked down to. Vin could not have been nicer and the communication was also great. The loaner car system they have is very convenient. Highly recommend this place!
Response from the owner:Ava, it’s awesome to hear you felt comfortable and respected here, that’s exactly how it should be! Vin will be happy to know his kindness and communication stood out. We’re glad the loaner car made things easier for you too!
On the way to work with all of the construction going on I got a flat tire. I was so stressed, late to work, and knew I needed to pick my kiddos up from daycare by the end of the day. As I was waiting for roadside assistance I looked around at auto places, and saw all the amazing reviews for Kusch’s! From the moment I called Drew was immensely kind and helpful. As soon as I arrived I was greeted with a smile, and offered a free loaner car so I could get to work quickly. I was texted by noon an update about my car, and they even offered to do an oil change, so grateful that they checked my oil as it was very low. They had my car ready by 3pm for me to pick up. Out the door with an oil change and patching my tire, it cost about 170$ which to me was incredibly reasonable. Thank you to Drew, Vinny, the very kind front desk man, and everyone for your warm, kind, and efficient service!!!!!
Response from the owner:We’re glad the oil change and tire patch fit your needs and budget. Thanks for sharing your experience, Jennifer!
All the reviews about "friendly and helpful staff", reliability and transparency is correct. These guys are truly the best, and I suggest anyone goes here.
Response from the owner:We appreciate you pointing out what we strive for every day, which is friendly service, reliability, and transparency. Thanks for spreading the word!
